{"id":2002,"date":"2025-04-12T16:03:59","date_gmt":"2025-04-12T16:03:59","guid":{"rendered":"https:\/\/lunamodels.art\/store\/?page_id=2002"},"modified":"2026-08-11T13:05:13","modified_gmt":"2026-08-11T11:05:13","slug":"contact-form","status":"publish","type":"page","link":"https:\/\/lunamodels.art\/store\/contact-form\/","title":{"rendered":"Contact Form"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Need a hand? Here&#8217;s the fastest way to reach the Luna Models team:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Support tickets (fastest)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Log in and open a ticket from your <a href=\"\/store\/my-account\/\"><strong>account dashboard<\/strong><\/a>. Tickets are the quickest way to get help with orders, downloads, and training requests \u2014 typical response time is <strong>1\u20132 business days<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help us help you, include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your <strong>order number<\/strong> (for anything purchase-related)<\/li>\n\n\n\n<li>The <strong>email address<\/strong> on your account<\/li>\n\n\n\n<li>Your <strong>transaction ID (TXID)<\/strong> for payment issues<\/li>\n\n\n\n<li>Screenshots or workflow files for technical model issues<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For pre-sale questions, business inquiries, and compliance reports: <a href=\"mailto:Contact.us@lunamodels.art\"><strong>Contact.us@lunamodels.art<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Before you write<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Most common questions \u2014 payments, downloads, model setup, commissions, pricing \u2014 are already answered in the <a href=\"\/store\/faq\/\"><strong>FAQ<\/strong><\/a>. New to paying with crypto? Our <a href=\"\/store\/%f0%9f%92%b8-your-first-crypto-purchase-simple-safe-fast\/\">step-by-step guide<\/a> walks you through your first purchase in minutes.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Need a hand? Here&#8217;s the fastest way to reach the Luna Models team: Support tickets (fastest) Log in and open [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2002","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/pages\/2002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/comments?post=2002"}],"version-history":[{"count":2,"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/pages\/2002\/revisions"}],"predecessor-version":[{"id":11857,"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/pages\/2002\/revisions\/11857"}],"wp:attachment":[{"href":"https:\/\/lunamodels.art\/store\/wp-json\/wp\/v2\/media?parent=2002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}